Item was not added/updated, Product Type is not valid or empty.

Modified on Wed, 06 Sep 2023 at 01:44 PM

The error may occur if the Product Type of an item has been updated on Amazon.

You can resolve the issue in two simple steps:

1) For Magento 1, update the marketplaces where you're selling the item. Go to Amazon > Configurations > Marketplaces and click Update.

For Magento 2, navigate to Amazon Integration > Configuration > Product Types, and click on the Refresh Amazon Data button to ensure that you have the most up-to-date information in your M2E Pro.

2) For Magento 2, edit Product Type settings under Amazon Integration > Configuration > Product Types. Then assign Product Type to your items under Amazon Integration > M2E Pro > Listings > Settings View Mode. Find the full instructions here.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article