UPC/EAN has an invalid value

Modified on Tue, 09 May 2023 at 05:51 PM

The error means that no UPC/EAN or an invalid value has been entered for the items. 

Since 2016, sellers are required to include valid Product Identifiers when listing new and refurbished items in certain categories. UPC (Universal Product Code) and EAN (European Article Number) are international barcodes that are widely used for tracking trade items in stores.

To resolve the error, you have to send a valid barcode value for your products on eBay. For this, please check the following: 

  • UPC/EAN settings in eBay > Configuration > Settings > Main > eBay Catalog Identifiers.

  • Barcode value in the Magento attributes set as the UPC/EAN source.

If you sell custom-manufactured or white-labeled items that do not have product identifiers, ‘Does not apply’ must be used for the UPC/EAN fields. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article