The provided condition is invalid for the selected Primary Category

Modified on Thu, 11 May 2023 at 10:18 AM

Certain eBay Categories have specific condition requirements that must be met. It looks like the current Item Condition you have set for the products does not align with the chosen eBay Category. 

To resolve the error, you would need to change the Item condition to the one supported by the category that you list your products in. You are welcome to check this eBay page to confirm the valid item conditions accepted by a particular category. 

To change eBay Item Condition settings in M2E Pro, you would need to go to the Description Policy assigned to the affected products. 

Alternatively, you may list your products in a different category that supports the specified item condition. 

To choose a different category for the product, please view the affected products in a listing, switch to ‘Settings’ view mode, make sure the products are selected, and apply the Edit Categories & Specifics action. 

After you press Submit, you will be able to assign a different eBay category and edit Item Specifics in a pop-up page. 

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