Photo resolution is low

Modified on Wed, 10 May 2023 at 09:34 PM

You are receiving this error because the product image you are uploading does not meet the minimum size requirements for eBay. 


To resolve the error, please use images that are at least 500px wide, or at least 500px high. 


To confirm that the right Magento attribute is set for eBay images in M2E Pro, please go to eBay > Configuration > Policies and choose the Description Policy assigned to the affected products. Under "Images", there is a block of settings where Main Image and Gallery Images can be configured.








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